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Consent & Authorization Policy

At LifeOnPlus, transparency and user empowerment are at the core of how we handle your health data. This Consent & Authorization Policy outlines how we collect, use, share, and retain your personal and medical information—with your full knowledge and permission.

1. What is Consent?

Consent means your voluntary agreement for us to collect and use your data. It must be:

  • Informed – You know what you're agreeing to
  • Specific – You agree to clearly defined uses
  • Freely Given – Without pressure or consequences
  • Revocable – You can withdraw it at any time

2. When We Ask for Consent

We request your consent before:

  • Collecting personal and medical data (via app, body screenings, tests)
  • Sharing data with partner labs, doctors, or wellness providers
  • Using your data for AI-driven health insights
  • Sending you wellness recommendations, alerts, or promotional messages
  • Enabling third-party integrations (e.g., wearable devices or external labs)

3. Types of Consent

  • Digital Consent: Via checkboxes, OTPs, or app prompts
  • Verbal Consent: For services at Body Recharge Stations (with recorded logs)
  • Written Consent: For specific clinical procedures or long-term programs
  • Proxy Consent: For dependents (children, elderly, etc.) authorized by legal guardians

4. How We Use Your Authorized Data

With your consent, we may:

  • Generate health reports and alerts
  • Provide personalized wellness plans
  • Book and manage diagnostic tests
  • Share relevant data with verified healthcare partners
  • Improve AI accuracy for preventive screening
  • Offer loyalty points or wellness benefits

We never sell your data or share it with unauthorized third parties.

5. Withdrawing or Modifying Consent

You can:

  • Withdraw consent any time from the app settings or by contacting support
  • Modify preferences for marketing or partner access
  • Delete your data or request anonymization
  • Withdrawing consent may limit access to some features, but it won't affect services already rendered.

6. Special Considerations

You can:

  • Minors: Consent must come from a parent or legal guardian
  • Sensitive Health Data: Requires additional levels of consent
  • Emergency Situations: Minimal data may be used without prior consent for life-saving care (in line with public health policies)

7. Record of Authorization

Every consent action is:

  • Logged with timestamp and user ID
  • Stored securely in compliance with Indian DPDP Act and international data regulations (like GDPR)

8. Questions or Concerns?

To manage your consent preferences or report a concern:

Email: legal@lifeonplus.com

Support Portal: www.lifeonplus.com/support

Phone: +91-9986880000

Please feel free to contact our whatsapp Number +65 8013 6083


LifeOnPlus Technologies India Private Limited

Registered Office
# No.301, 3rd Floor, “MasterMind 1, Royal Palms” Aarey Milk Colony, Goregaon (East), Mumbai-400065
GST: 27AAFCL7111F1ZQ
CIN : U79110MH2024PTC418580

Branch Office
No. 15, Devraja Mudali Street, 1st Floor, Park Town, Chennai - 600 003

Branch Office
WeWork Cinnabar Hills, Embassy Golf Links Business Park, SY# 13/2, Location no 8, Challaghatta, Bangalore - 560047

In Collaboration with Technical Partner
Paxykop Technologies Pte Ltd
L-39, MBFC, 10 Marina Blvd,
Singapore - 018983